These Terms of Service and End User License Agreement (collectively, the “Agreement”) are an agreement
between Protected.net Group Limited (incorporated in England under number 10161957) doing business (or
trading) as Total Adblock (“Protected.net Group”, “we” or “our”) and you (“you,” “yourself,” “User” or
“Customer”). This Agreement sets forth the terms and conditions of your use of all Protected.net Group's
products and services (collectively, the “Services”). Within the scope of such Services, this Agreement
covers both (i) your service plan; and (ii) any additional services you order to supplement your service
plan, as further described on Our Services & Prices page. By accessing, using, registering for or
receiving any of the Services, you are agreeing to the terms and conditions set out below, and those
Additional terms may apply to certain Services that you purchase. In such cases, those additional terms
also apply in addition to this Agreement.
If you do not accept and agree to these Terms and Conditions and our Policies then you must not
access or use the Services.
Protected.net Group may modify this Agreement from time to time to reflect changes in, or requirements
of, applicable law or modifications or updates to the Services. Protected.net Group will notify you if
such change materially affects your rights under this Agreement. Changes will not apply retrospectively
and, unless the change is required to be effective immediately for legal or security reasons, notice of
the modified terms will be provided a reasonable period prior to the changes taking effect. If you do
not agree to be bound by this Agreement, our Policies or any subsequent modifications, you must stop
using the Services (see Cancellation and Termination).
Governing Law and Arbitration for users in the United States
For users within the United States, the laws of the State of California apply to this Agreement,
including any dispute arising out of or in connection with it or relating to your use of the Services.
The United Nations Convention on Contracts for the International Sale of Goods as well as any other
similar law, regulation or statute in effect in any other jurisdiction shall not apply to this
All fees and any applicable taxes will be processed on our behalf by our agent, Protected.net LLC, a
Delaware limited liability company. This will not affect the prices described at Our Services & Prices
and you will not incur additional costs.
If a dispute arising under or relating to this Agreement is brought for arbitration, it shall be
resolved by final and binding arbitration conducted before a single arbitrator, chosen by Protected.net
Group, pursuant to the commercial arbitration rules of the Commercial Dispute Resolution Procedures and
the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American
Arbitration Association (“AAA”), as modified by this Agreement, and shall be administered by the AAA.
The arbitration before the AAA shall proceed solely on an individual basis without the right for any
claims to be arbitrated on a class action basis or on bases involving claims brought in a purported
representative capacity on behalf of any persons(s). All issues are for the arbitrator to decide,
including the scope of this arbitration clause, but the arbitrator is bound by the terms of this
Agreement. The arbitration will be held at the AAA location to be chosen by Protected.net Group in
California. In the event you are able to demonstrate that the costs of arbitration will be prohibitive
as compared to the costs of litigation, Protected.net Group will pay as much of your filing,
administrative, and arbitrator fees in connection with the arbitration as the arbitrator deems
reasonably necessary to prevent the arbitration from being cost-prohibitive. If, however, the arbitrator
finds that either the substance of your claim or the relief sought is improper or not warranted, as
measured by the standards set forth in the Federal Rule of Civil Procedure 11(b), then the payment of
any arbitration costs shall be governed by the AAA Rules. In such case, you agree to reimburse
Protected.net Group for all monies previously disbursed by it that are otherwise your obligation to pay
under the AAA Rules. If the arbitrator grants relief to you that is equal to or greater than the value
of your demand, Protected.net Group shall reimburse you for your reasonable attorneys' fees and expenses
incurred in connection with such arbitration.